Leaked Meta docs reveal disturbing details of its advertising business

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Leaked Meta docs reveal disturbing details of its advertising business

Meta Platforms generates a significant amount of revenue from advertising.

Meta reported third-quarter total revenue of $51.2 billion, a 26% year-over-year increase. Of that total, about $50 billion came from advertising.

And AI is only making advertising on Facebook, Instagram, and WhatsApp more precise.

“Our ads business continues to perform very well, largely due to improvements in our AI ranking systems,” CEO Mark Zuckerberg said during the company’s third-quarter earnings call. According to Zuckerberg, AI ranking systems have driven both “better performance and efficiency.”

But the company isn’t using AI just to optimize its back end; it’s also using large language models to improve engagement and its recommendation systems.

With all that attention and computing power directed toward advertising, it would make sense for Meta to also improve its issues with scam advertising.

However, a new report reveals that Meta not only acknowledges its scam advertising problem, but also earns billions from it.

<em>Meta CEO Mark Zuckerberg claims AI is enhancing the user experience on Meta Platforms, but internal documents suggest a different perspective.</em>Bloomberg&sol;Getty Images
Meta CEO Mark Zuckerberg claims AI is enhancing the user experience on Meta Platforms, but internal documents suggest a different perspective.Bloomberg&sol;Getty Images

If you’ve ever come across a Facebook or Instagram ad for an AI-generated product, such as a “Nostalgia Bus Slow Cooker,” for an incredibly low price, you are not alone.

According to a series of leaked internal documents viewed by Reuters (subscription required), Meta exposes its 3.5 billion platform users globally to approximately 15 billion scam advertisements a day.

These “higher risk” ads show clear signs of being fraudulent, but Meta also earns about $7 billion in annualized revenue from them every year, according to the documents.

Related: Veteran analyst says Meta stock is stuck in ‘near-term purgatory’

In fact, Meta internally projected in 2024 that it would earn about 10% of its overall annual revenue (about $16 billion) from running ads for scams and banned goods.

Meta’s internal warning systems flagged much of the marketing fraud; however, the company only bans advertisers if its automated systems predict that the marketers are at least 95% likely to be committing fraud, according to the documents.

If the advertisers don’t reach that threshold, but the company still thinks it’s likely that they are scamming, Meta will just charge higher ad rates as a penalty.

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