Humans vs. Robots: Navigating Uncertainty in Hotel Service Encounters
Study explores how service robots and human staff are perceived under different levels of service uncertainty in hospitality Research Corner...
uncertainty
Kenyatta Collins on why embracing uncertainty is reshaping advertising
There’s something disarming about watching an industry admit it doesn’t have all the answers. It’s humbling, human, and in our...
Google’s Ad Tech Business Faces Uncertainty After Court Ruling
This trial against Google began in September 2024, and the plaintiffs in the lawsuit comprise the Department of Justice (DOJ)...
Advertisers expect ad spend slowdown amid tariff uncertainty
The possibility of a trade war with China, Mexico, and Canada could cause advertisers to slash budgets and rein in...
As Oracle’s ad business collapses, layoffs and uncertainty ripple through the industry
Any hope of Oracle’s advertising division continuing under new ownership is fading fast, as the company’s bosses show zero interest...
